Port business helps propel Tier 2 location into Service & Supply Center
Bill Rose knows the economic importance of ports, firsthand. The General Manager of two Seattle-area PIRTEK locations worked nearly three decades on fishing boats before getting into the business of replacing hydraulic hoses.
Now, two years of business growth driven in part by a thriving seaport has helped Rose and his managers, sales staff and mobile techs move PIRTEK Seattle from a mobile-only location to a full Service & Supply Center. The center will focus on major projects with the U.S. Navy, U.S. Coast Guard, NOAA and the fishing industry.
“Seattle has one of the largest, busiest fishing ports in the world, the main port for hundreds of fishing vessels,” said Rose, who became familiar with hose replacement during his years in the fishing industry. “Having such a major port nearby provides business for PIRTEK beyond the usual construction and manufacturing industries.”
The new brick-and-mortar location is at 5319 Fourth Ave. S., Seattle, WA 98108. Gregory Shideler, owner of PIRTEK Seattle, also owns PIRTEK Kent in Kent, WA, where Rose is the General Manager.
The only franchise brand of its kind in the United States, PIRTEK USA specializes in hydraulic and industrial hose services from its locations throughout the country. PIRTEK USA team members are available 24/7 to provide onsite repairs to hydraulic and industrial hoses, thanks to the company’s specially equipped Mobile Service Vehicles. PIRTEK boasts more than 400 franchise locations in 23 countries around the world, including 92 in the United States.
PIRTEK Seattle opened in October 2017 under the company’s Tier 2 program. This mobile-only option allows franchisees to lease two vehicles and keep inventory in a storage facility. The Tier 2 model allows for PIRTEK ownership at a significantly lower point of entry than the traditional Tier 1 model, which includes a Service & Supply Center along with the Mobile Service Vehicles.
In addition to securing business from the local port, PIRTEK Seattle and PIRTEK Kent have been successful according to Rose because these centers work extra-hard to instill their core values into every employee. Those values include safety, teamwork, striving for perfection, conveying self-confidence and always being hungry for sales.
“We don’t want people to come in and just park the vehicle in the lot,” he said of the last principle. “We want them to treat their vehicles more like food trucks, always out looking for business – not waiting for business to come to us. The more techs sell, the more they make.”
Rose added that he wants PIRTEK people to exude competence whenever they enter a jobsite. “Every job builds our reputation with the customer,” he said. “We want people to trust that PIRTEK can do the job.”
PIRTEK USA provides the fastest hydraulic hose replacement and industrial hose repair service with onsite mobile and service centers throughout the United States. Our ETA 1-hour on-site hose service, available 24/7, is a simple solution that minimizes equipment downtime and eliminates the need for our customers to leave their job site or facility to locate new hydraulic hoses and hydraulic fittings. We’ll Keep You Operating! pirtekfranchise.com