As Chief Executive Officer at PIRTEK, Kim is responsible for the company’s operations. Bringing more than 20 years of franchising experience and leadership to her current role at PIRTEK, Kim is focused on developing the franchise network, ensuring outstanding franchise support, and driving profitable growth within the franchise system by keeping corporate employees and franchise owners working together fervently to achieve shared goals. Strengthening and expanding the Brand within the U.S. is the primary value strategy as brand strength is beneficial to both the franchisor and franchisee. Under her leadership, the brand has increased the number of units by 92.3% in five years.

Prior to joining PIRTEK, Kim began her career in accounting, earned an MBA, became a Certified Public Accountant (CPA), and worked her way up to Director of Finance at U.S. Lawns, another U.S. franchise brand. Kim joined PIRTEK in 2016, as the organization’s Corporate Controller. She was promoted to CFO and Vice President in 2018 and assumed her current role in January of 2019. Kim also holds the Certified Franchise Executive (CFE) designation from the International Franchise Association.

Jenny is the Chief Financial Officer for PIRTEK. She brings to her role over 20 years of diverse experience and expertise in Accounting and Finance. In addition to leading PIRTEK’s Accounting and Information Technology Departments, she is responsible for the accuracy and integrity of the company’s financial reports and for ensuring that sound financial practices are followed. Jenny also leads many company process improvement initiatives by driving collaboration between the Accounting and Information Technology Departments to provide new resources and value-added tools that will drive financial growth for both PIRTEK and franchisees alike.

Jenny joined PIRTEK in 2021, coming from Aramark Corporation, where she held various Finance roles and had most recently served as Region Finance Director. She also served as an Accountant for the headquarters of Hyatt Hotels Corporation. Jenny holds a bachelor’s degree in Accounting from Governors State University, and is a Certified Public Accountant (CPA).

As Chief Marketing Officer for PIRTEK, James is responsible for the development and execution of the organization’s marketing strategy while ensuring the growth and protection of the PIRTEK brand. With an extensive background in marketing and franchise leadership, James is focused on driving demand across the franchise network. James leads the efforts to continuously refine the marketing systems and resources that empower franchise owners to effectively market their businesses within their respective territories.

James joined PIRTEK in 2024, having previously led marketing teams across a diverse spectrum of service brands. He recently served as Vice President of Marketing at Threshold Brands, where he oversaw the marketing division for a franchise platform spanning eleven distinct consumer brands. James holds a Master of Business Administration from Bentley University and a Bachelor of Science degree from Suffolk University.

As Vice President of Franchise Development at PIRTEK, John is responsible for the company’s franchise expansion. John brings nearly 20 years of franchise development and small business ownership experience to his current role. As the leader of PIRTEK’s franchise development team, John is a driving force behind developing and implementing PIRTEK’s aggressive strategic initiatives for North American franchise development.

 Prior to joining PIRTEK in early 2024, John led franchise development for multiple brands with the world’s largest home service company, Neighborly Brands, where he and his team broke every franchise development record in the company’s 40+ year history.  Much of John’s success in franchising can be tied to his entrepreneurial spirit and relentless pursuit of providing the highest level of support to his team’s customer, the franchise owner. John began his career as a small business owner himself and has launched, grown, and successfully exited four small businesses. John holds a business management degree from Mays Business School at Texas A&M University.  He also holds the Certified Franchise Executive (CFE) designation from the International Franchise Association.

As the Director of Marketing at PIRTEK, Carissa is responsible for ensuring the execution of our brand’s marketing strategy on a local and national level.  With experience as a small business owner herself, Carissa can relate to the individual needs and challenges of our Franchise owners. She oversees training, tools, and various marketing programs and events to assist our Franchisees in achieving success in their territories.

Carissa joined PIRTEK in 2021 with 20+ years of diversified marketing experience. She has demonstrated success in interactive and live entertainment, hospitality, toy, retail, and CPG industries, working closely with brands such as Disney, Mattel, Sony, Nintendo, Microsoft, Proctor & Gamble, INDYCAR, Duncan Hines, and Nickelodeon. Carissa has led all aspects of marketing, with a more recent focus on digital marketing. Carissa holds a B.B.A. in Marketing from Hofstra University.

As Director of Operations at PIRTEK, Mike is responsible for our product development, supply chain, distribution, and customer service departments. His focus is on implementing strategies that promote an exceptional customer experience, to ensure that WE’LL KEEP YOU OPERATING®.

Mike joined PIRTEK in 2010 as a mobile sales and service technician and was consistently the top producer at his location. Mike earned his connector and conductor certification from the International Fluid Power Society in 2012. Mike was promoted to operations manager in 2013 and was named Operations Manager of the year for his region twice. He joined the team at PIRTEK in 2019 and has worked in various roles within operations including franchise support, operations management, and product development. Before PIRTEK, Mike attended Purdue University where he pursued a degree in mechanical engineering technology before working as an engineer for over a decade in the automotive manufacturing and auto racing industries for GDX Automotive, Federal-Mogul, and L.G. Motorsports.