New Storefront offers Convenience and Enhanced Capabilities to Customers
PIRTEK Palm Beach has transitioned to a Tier 1 Service and Supply Center after establishing a successful business as a Tier 2 mobile service franchise. Franchise Owners, Sam Belin and Patricia Riko, are excited about taking this step. They anticipate that the new storefront will lead to new opportunities for the business, and be an asset to their customers.
Sam initially approached PIRTEK USA with a career in mind as part of their corporate management team. However, during the interview process he discovered that the position didn’t seem like a good fit, and shifted his focus to becoming a franchise owner. Before the interview ended, Sam was already inquiring about available territories and the steps involved to open a new franchise. In his words, “PIRTEK’s business concept appeared to be strong, unique, and much-needed within the industries served.” He invited business partner, Patricia, to get on board with him to share ownership, and they got to work.
Sam explains why they were drawn to the PIRTEK franchise structure: “PIRTEK offers a proven, focused, unique business plan and concept to prospective owners.” Unlike other franchises, PIRTEK allows but does not require owners to grow their businesses in a variety of ways that relate back to their core – offering items such as industrial hoses, brake lines, and hydraulic cylinder rebuilds. Also, the Tier 2 model allows owners to open a new franchise for a relatively small sum of money, with less risk.”
Sam’s background has prepared him for his role as a franchise owner. He has a BS in Mechanical Engineering along with an MBA. He spent much of his early career as a corporate manager, responsible for operations, maintenance, and engineering in large steel, aluminum, and glass manufacturing facilities. He eventually transferred to the sales side of these businesses, where he obtained and maintained global key accounts in the automotive and HVAC industries. Sam says that “these experiences created a well-rounded background for understanding the needs of his customers, solving their problems, and fulfilling their needs while feeling quite comfortable with the industrial environment and customers that PIRTEK typically serves.” Along with Patricia’s business savvy, the pair make a great team.
As the business grew, Sam and Patricia sought out the perfect location for their new PIRTEK Service and Supply Center. Located at 1300 N. Florida Mango Road, Suite 19, West Palm Beach, FL 33409, the new shop is less than a mile from two major exits off Interstate-95 in the center of West Palm Beach. This accessibility will allow the center’s Mobile Service Vehicles to dispatch quickly to provide on-site service to customers in surrounding areas.
The shop is within a relatively large industrial subdivision, containing several businesses that are current customers of the PIRTEK Palm Beach team. Grainger Industrial Supply, a well-known industrial retailer and distributor, is just steps away from the new Service and Supply Center. The proximity is extremely convenient for many industrial customers. In addition to these perks, the building’s parking areas and surrounding roads were designed and built with trucks and large equipment in mind. Cars and trucks alike can park with ease.
Sam and Patricia have big plans for the future of their new Service and Supply Center. Sam explains, “Since opening, PIRTEK Palm Beach has built many reliable and appreciative customer relationships among the local equipment rental houses and the larger construction companies. With the opening of our new shop, I believe that we will make quick and significant progress in further spreading our brand and expanding our customer base. I expect many smaller Palm Beach County customers to have their first PIRTEK experience when purchasing a hose at the shop and afterward begin to utilize our mobile service as well.”
The team also plans to take advantage of the new storefront’s large, well-equipped work area. They are looking forward to increasing the number of “rebuilds” they take on. They will focus on growing the number and range of hydraulic cylinders, pumps, jacks, and the like that they are able to repair and maintain for both current and new customers. The team will continue to maintain their strong mobile service capabilities that their customers have come to rely on.
As they begin this new chapter as franchise owners, Sam and Patricia are thankful to have a strong team to rely on. In Sam’s words, “any and every business is only as good as its employees. This is especially true of small businesses such as PIRTEK Palm Beach that rely on just a handful of people to perform a wide range of services for many customers spread over a relatively large geographic area. It is imperative that all of our employees have both strong customer service and technical skills. This combination can be difficult to find. Fortunately, we are able to offer a competitive compensation package for those that do meet our criteria.”
The only franchise brand of its kind in the United States, PIRTEK USA specializes in hydraulic and industrial hose services through its locations throughout the country. PIRTEK USA team members are available 24/7 to provide onsite repairs to hydraulic and industrial hoses, thanks to the company’s specially equipped Mobile Service Vehicles. PIRTEK boasts more than 400 franchise locations in 23 countries around the world, including 103 in the United States.
About PIRTEK USA
PIRTEK USA provides the fastest hydraulic hose replacement and industrial hose repair service with onsite mobile and service centers throughout the United States. Our ETA 1-hour on-site hose service, available 24/7, is a simple solution that minimizes equipment downtime and eliminates the need for our customers to leave their job site or facility to locate new hydraulic hoses and hydraulic fittings. We’ll Keep You Operating! https://pirtekusafranchise.com