Customer Questionnaire

At PIRTEK, we are always striving to keep our products and services the very best in the industry. We are forever looking for ways to improve ourselves and the product and services we provide to you. Your feedback is important to our success because it tells us where and how we can improve.

The survey below should take less than 10 minutes to complete, and your responses are completely anonymous. Please answer each question honestly. We also appreciate any comments that you feel would clarify your response. We’d love to hear ways we can improve or what we did wrong.

We appreciate your feedback, thank you!

PIRTEK Service Center

Your company contact information

1. How would you rate our On Site Service response time?

Excellent Good Average Fair Poor

2. How would you rate our Mobile Service Technician quality of work?

Excellent Good Average Fair Poor

3. How would you rate our Order Processing and Dispatching?

Excellent Good Average Fair Poor

4. How would you rate our overall Product Quality?

Excellent Good Average Fair Poor

5. How would you rate Availability of Product?

Excellent Good Average Fair Poor

6. How would you rate our Overall Pricing, in regards to industry competitiveness?

Excellent Good Average Fair Poor

7. Are you likely to refer PIRTEK services in the future?

Very likely Likely Maybe Not likely Very unlikely

8. Are you likely to use PIRTEK again?

Very likely Likely Maybe Not likely Very unlikely